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3 Strategies for Sparking Customer Engagement with Your End Cap Displays

February 15, 2019

 

Sparking Customer Engagement with Your End Cap

Sparking Customer Engagement with Your End Cap. The potential of your retail space depends heavily on your approach to merchandising. A great display can draw attention and spark customer engagement, which ultimately leads to increased sales. When it comes to optimizing the potential of your retail space, end caps are one of your most valuable assets.

End caps should help guide your customer through your location, pique their interests and motivate purchasing decisions. This is a pretty tall order for a few square feet of space, but with a strategic approach to end cap merchandising, it can easily be accomplished.

Here are three tips for sparking customer engagement and boosting sales with effective end cap merchandising.

Keep Architecture in Mind

You’ve probably put a lot of consideration into what type of merchandise makes an effective end cap display, but the work doesn’t stop there. Your display needs to make sense to the customer visually as well. Before you start placing products on your end cap, step back and think about how it will look to the person passing by.

For instance, most people will look toward the top of a display for clues about the overall theme. Maybe an item on the middle shelf caught their eye, but then they’ll visually travel upward to decide if they want to linger and explore. Leverage this by using the top shelf for signage or for products that make a strong visual impact.

Along with this, reserve the middle shelves for high performance merchandise that is easy for the customer to touch and pick up. Keep merchandising on middle shelves as simplistic as possible to encourage browsing. Finally, the bottom of an end cap is a dead zone, but you don’t want to leave the space empty. Use this space to merchandise back stock that ties into the theme.

Have a Theme But Don’t Overcomplicate It

A strong theme is crucial for effective end cap merchandising. You can go in multiple directions with this, such as featuring products that are seasonally relevant or tie in with a local event. You might also feature merchandise that you know is successful in encouraging impulse purchases. The important thing is that the customer can visually spot the purpose of the display almost instantly.

While you want to maximize your space, resist the urge to include too many different products or stuff the shelves to full capacity. The best end cap displays have a clear theme, don’t overstimulate the customer and are easy to shop.

Communicate Quality and Value

End caps give your customers a snapshot of the quality of your retail business. This is especially important considering that most customers don’t travel down every aisle of a store. The quality and integrity of your end cap displays matter and are key in the overall impression a customer forms of your location. For this reason, investing in high quality, professional looking end cap display fixtures is key for building customer interest and encouraging engagement.

Invest in High Quality Displays

Do your end cap display fixtures serve to communicate the value and quality of your retail business? If not, then it’s time to look at new merchandising solutions. At PFI, we’re committed to providing retail business just like yours with the type of high quality end cap and gondola merchandising solutions you need to increase customer engagement. Contact PFI today and learn more about our pre-built and custom made display fixtures.

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December 26, 2024
Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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