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Post-COVID Signage Tips

July 10, 2020

After facing a long period of working hard to flatten the curve, we’re now faced with the equally challenging task of reopening our schools, businesses, and workspaces safely while also promoting health and well-being. There’s no shortage of strategies to make this happen, and each situation should take a customized approach based on the facility and how it’s being used, but one thing is universal: signage is crucial.


The “new normal” of using public space means wayfinding graphics and instructions that are implemented to help navigate throughout buildings to help with social distancing, personal hygiene, and overall infection control standards. Ideally, this signage should put everyone at ease and offer peace of mind. Working with a team of professionals to follow the best practices below can help a great deal.


Think About Messaging

Visitors to your facility are already facing a great amount of stress. Retail customers, staff, students at school, and employees have all been through an extensive period of adjustment, and the last thing you want your signage to do is scare or worry them. Write instructions and other information in supportive, informative ways.


Go beyond the copy, too. Choose color palettes carefully and consider how your typography can welcome readers to follow important safety guidelines instead of creating a sense of alarm with bright, jarring colors and harsh lettering. Now, more than ever, visitors to your building need a human touch after working remotely or avoiding your store and spending months at home isolated.

Enhance the Experience

Don’t lose sight of how the right signage can enhance the experience visitors have as they travel through your building. Start by empathizing with them: What do they need from you as a business owner? How are they feeling about returning to school? Will they need guidance from managers and leaders to return to work? Keep in mind their journey starts the minute they leave home.



The signage around them should work hard to sync up with that experience. Even if they can’t be physically close to store employees or coworkers, the signage surrounding them should portray warmth which could be a good substitution. Let them know you care about their well-being and safety, and build a sense of camaraderie that recognizes we’re all in the same water while piloting different boats.


Consider Communication

Don’t just stop at signage. Reinforce new guidelines and updated protocols that you share in your signs by launching a digital campaign to go along with it. Use your store’s social media accounts to let followers know that you’re open with protections in place, and what they can expect when they return to shop. Send out company-wide newsletters with messaging that repeats what employees will see in the office.


Supplement all of this with print collateral that you can send to customers, employees, staff, and students at home, where they’re sheltering in place to keep their community safe. In an era where being in physical spaces with others can be a little scary, it helps to return to a sense of normalcy with tangible pieces of branding.

Bolster Your Branding

Your branding elements are a big part of other signage you use; this is no exception. Add your logo with the protocols you’re putting in place to help build a psychological connection. If your school has a mascot, use that. Include company taglines and clever copy to show that there’s an actual human element to the signage.


Your building will look and feel vastly different now than it did the last time visitors were there, but showing them they can depend on you to help everyone continue safely while keeping them healthy is of the utmost importance. Using cohesive branding can be the glue that holds all of these new policies and procedures together and makes them easier to follow.


Now more than ever, retail signage is one of the most pivotal aspects of marking your brand. It’s also taken on the additional role of protecting visitors who are entering your space after months of uncertainty. Your first and most important goal: Communicate with your customers, staff, and students as they start to build new routines and meet them where they are on their journey to do this. Reach out to our team; we’ll apply our years of expertise and experience creating retail signage to help develop post-COVID signage that gets everyone back on track quickly and safely.

January 17, 2025
Point-of-purchase displays and merchandising solutions are not just functional tools; they are an extension of your brand’s identity.
December 26, 2024
Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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