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Merchandising tips to help retail stores grow revenue

August 15, 2019

Merchandising tips to help retail stores grow revenue. We live in a world where anyone can click a few buttons and get what they want delivered directly to their doorstep. So it’s more important than ever for retail stores to create a shopping experience to rival that of any website and that offers the instant gratification that even overnight shipping can’t offer.


While you can’t prevent all your shoppers from going online, there are plenty of steps retail business owners can take to help grow their businesses. Aside from making sure that all of your employees are offering stellar customer service, you can optimize the merchandising and displays in your store to help encourage shoppers to stay longer, spend more, and build loyalty to your brand.


Aim for space. Grid, loop, and free-flow layouts are all common and popular in retail stores, but whatever you decide on, make sure shoppers have clear aisles and plenty of room to maneuver bigger carts that can hold more items. Allow for a “decompression zone” that gives shoppers room to assess the store layout as soon as they walk in; avoid merchandising within the first few feet of the front door.

Merchandise for loyalty — and surprise. If you carry items that customers shop for the most, put them in the back of the store to keep them walking the aisles longer instead of running in and out. Showcase unusual inventory in a way that will surprise first-time visitors, too, and make sure your merchandising and signage highlight new products to get all customers excited to buy from your store.


Remember that people shop as they drive. Customers usually walk into a store and take a right turn, much like how drivers operate here in the US. It’s also natural to use our eyes to scan from side to side instead of looking up and down, much like we do when we operate in traffic. Keep vertical displays under about 2 feet wide so shoppers can take it all in at once.


Placement is everything. Bending over to find an item or asking an employee to help reach a product could prevent shoppers from wanting to look for items. Make sure you’re merchandising between knee and eye level so shoppers can find exactly what they’re looking for. Save wall space up high for signage, and place slow-moving inventory exactly where people can see it first — at eye level.


Don’t worry about perfection. While perfectly aligned rows of items may look nice, shoppers may be afraid to pick up products and “mess up” your merchandising. Keep this in mind when placing items on the sales floor, and also when you’re choosing merchandising displays. Even the flashiest display could turn off customers if they’re afraid of ruining the aesthetics of your store.


Educate and inform with displays. Finding an employee who can answer questions about inventory can intimidate and even stress out shoppers, tying up resources that could be spent on other business processes or customers. Use merchandising displays to give customers the information they need to make a purchase decision, like prices, ingredients, and special features.

Keep it together. Merchandise like items together so customers can get everything they may need while they’re shopping inside the store. This reduces shopper frustration and helps build loyalty and familiarity with your store’s inventory and layout.


And keep it clean. All of the most amazing and optimized merchandising layouts and displays mean nothing if they’re dusty, dirty, and poorly maintained. How you take care of your store is a direct reflection of how you take care of your customers.


Check out your check-out area. Keep your checkout area tidy and uncluttered so customers can place products, purses, and other shopping bags on top for convenience and ease of shopping. Don’t overlook the importance of using point-of-sale merchandising to help upsell customers and boost your bottom line.


Switch it up. Take a close look at weekly sales and inventory counts so you don’t end up with an empty display and no product to fill it with. Also plan to put newer products up front in new displays, letting your regulars know there’s something special to be paying attention to on this trip to your store.


Looking to use your store merchandising to help grow your profit margins? Along with these tips from our pros, consider investing in custom merchandising displays for your store. From our award-winning design services to printing, assembly, fulfillment, and logistics, we offer a full range of visual merchandising services to retailers who are looking to grow their business and their bottom line.


January 17, 2025
Point-of-purchase displays and merchandising solutions are not just functional tools; they are an extension of your brand’s identity.
December 26, 2024
Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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