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How to Leverage Point of Purchase

April 8, 2022

You can subtly use the point of purchase (POP) areas to influence and guide customer behavior. It may seem to be an art, but there’s a fair amount of science — psychology and many years of behavioral research — in play. A well-designed and carefully implemented POP solution has another benefit as well. It lets smaller retailers compete on the same playing field as their much larger competitors since a high-quality POP display is no longer just the territory of big box retail stores and chains


POP VS. POS

To differentiate, point-of-sale (POS) goes by several different names — register, cash wrap, front counter — and nearly every store has one. The POS can also be used to refer generically to the hardware and software your business uses to ring out your customers and manage transactions and inventory.


POP is essentially any customer-facing part of your store that’s not your POS. POP displays can be as simple as a well-curated and visually attractive end cap to an LED-based or digitally printed display that highlights a specific product or vendor.


POP displays are placed at different locations in a retail store, with the entrance and checkout area being two of the most popular. Many large retailers meticulously plan product placement for their stores and see an increase in sales by using large displays in prominent locations. In-store promotions like this typically have an impact on consumer behavior.

Why Does POP Marketing Work

One of the reasons that retail POP displays are so wildly successful is that they appeal to shoppers’ quick in and out preference. Considering that more and more significant purchases are made online, many people only visit physical stores when they need something fast. This means that they’re not lingering around, so it’s crucial to provide them with options and convey your brand at the one place you know for sure they’re going to be – the point of purchase area.


Items on the point-of-purchase displays are easy to find. When they’re optimally merchandised for the core consumer, the products on them essentially sell themselves while leaving the customer with the impression that your retail location quickly provided them with exactly what they wanted.


Leveraging POP

To create effective POP displays, think of the 4 Cs:

  • Command – The goal here is to make your presence felt. To do so, select suitable colors, sizes, textures, and shapes for the display. Incorporate movement, if required.
  • Connect – Use brand messages, packaging elements, and marketing themes to connect with customers instantly.
  • Convey – Tell a compelling yet easily understood story about the product so that customers can visualize its benefits.
  • Close – Deliver a call to action that removes any doubt customers may have about purchasing the product.

Take into consideration the timely relevance of your point-of-purchase displays. Are you using POP to push last season’s merchandise or move underperforming inventory out the door? These tactics typically fail for retail POP displays. Instead, keep the focus on merchandise with timely relevance for your customers. Also, don’t let a display linger too long without changing it out – your regular customers will thank you by making last-minute add-on purchases.


One final way of ensuring the success of your POP displays is to invest in quality display fixtures designed to enhance the point of purchase area of your retail location. We’re here to supply you with the retail display solutions you need. Contact us today to learn more about our pre-built and custom retail display fixtures.

January 17, 2025
Point-of-purchase displays and merchandising solutions are not just functional tools; they are an extension of your brand’s identity.
December 26, 2024
Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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