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Making the Most of End Cap Merchandising

February 28, 2018

Making the Most of End Cap Merchandising

Making the Most of End Cap Merchandising. So many businesses put an incredible amount of time and energy into organizing and reorganizing the shelves throughout their stores, which oftentimes means that the end caps can get overlooked. These shelves at the ends of rows are incredibly valuable pieces of real estate, however, and end cap merchandising can go a long way toward presenting certain items to customers that may not have seen those items otherwise.

Of course, making the most of end cap merchandising takes pointed, deliberate planning by the store manager, so consider these tips when maximizing your own store’s end caps:

Be Aware of Item Size

Generally speaking, this is true for all shelves, but with end caps it is especially important to locate larger items lower on the shelf to anchor the display from a visual standpoint, while also keeping the smaller items at eye level to ensure they also get noticed by customers looping around to the next row of products. These shelves are adjustable, so change the height between shelves as needed to make the most of your end cap display space.

Focus on Impulse Buys

End caps also are great for the small, inexpensive sorts of items that customers may buy impulsively while in your store. It’s something not on their list but something fun or delicious enough to warrant a try because it doesn’t cost that much to toss it into the cart.

Use Bold Signage

It’s actually fairly easy for someone to cruise right by an end cap without even looking at it, so make sure to use big, bold signage to draw in customers’ attention, even if they are far away from the display. Drawing their attention to the end of the row can get them focusing on those items and potentially pull them into new areas of the store with those end cap displays serving as anchors.

Consider Cross-Selling

Oftentimes businesses use end caps as a way to supplement the purchases a customer may have made in an aisle they just left. For example, accessories would go on the end of an aisle with clothing on sale, or batteries would go at the end of an aisle selling electronics. These are the sorts of items that encourage buyers to purchase more as a way of accompanying the purchases they already have made.

Highlight Unique Items

Sometimes items just don’t fit in with some of the larger clumps of merchandise in your store, and since end caps are isolated and not competing with anything else, they can be a good place to plant these items that can’t find a logical home anywhere else in the store.

While all of these represent great uses of your end cap space, don’t forget that it’s important to swap out your end caps fairly frequently, though how frequently depends on your store, your customers, and the type of merchandising you’re displaying. Here at Presence from Innovation , we want to help our customers make the most of their end caps with the bigger plan focusing on selling more merchandise to customers who just need a little more help locating items they sometimes didn’t even know they wanted.

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Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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