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An Updated Guide To Retail Signage

July 9, 2021

Before there was social media, before the internet, and even before billboards — there was retail signage. It’s one of the oldest and most efficient methods of marketing; some research points as far back as ancient Egyptian shopkeepers. Sure, great products and solid merchandising strategies go a long way toward building your bottom line, but retail signage will never go out of style.


What Is Retail Signage?

Retail signage is exactly what it sounds like: A graphic display that helps educate and engage your customers. Signage comes in many forms, including exterior signs, digital signage, and window displays. It’s a connection that potential (or current) customers will have with your business, and the interaction needs to be a good one.


Signage matters so much that research shows that 60% of businesses reported a minimum 10% increase in revenue after implementing retail signage. For retailers who have already weathered a challenging year, retail signage could offer a big-time return on investment.

The Purpose of Retail Signage

When you break down retail signage into three basic uses, it’s much easier to streamline the sign creation and design process.


Marketing: This is the signage that customers see around town and outside of their homes (and your business). This includes billboards, exterior signage, and other media that work to advertise your retail business and leave a lasting impression.

Foot Traffic: When your retail signage is informative and engaging, it attracts customers to visit your physical location and boosts overall foot traffic. A lack of signage is bad, but poor quality signage is even worse — customers need to know where to find your business.

In-store Navigation: Once those customers are inside your store, help them move around the aisles with ease. Retail signage in-store clears up confusion and helps shoppers make educated buying decisions. Bonus: It helps build their trust, too.


What Are the Benefits of Retail Signage?

Of all the marketing investments you can make, retail signage is perhaps the most cost-effective with the highest return on investment. Signage may not put you at the level of the big box stores, but it will help you get discovered.


Signage is a communication tool. When designed and installed in an optimized way, it can work to help guide shoppers from idea to conception and maybe even towards a bigger purchase. You can track the result of your signage by following the sales of the inventory that it’s promoting. This is a great way to quantify customer demand and understand insights that help you meet those demands.


Is Your Retail Signage…

Outdoors? Make it easy to read and in line with your existing brand. Think about all of the potential customers walking by that have seen your store and never stopped in. How can you convince them to give you a try?

Informational? Use clear, concise language and accurate information to help give customers a path to travel throughout your store. If they’re confused, they’re far less likely to return to the store.

Persuasive? Sometimes shoppers need a little help being convinced to follow through with their purchase decision, and signage can be a great way to do that. They can turn an otherwise “regular” product into a superstar.

Compliant? ADA compliance is imperative, and signage should support everything you do in your store to welcome a diverse customer base. Don’t forget to include Braille for those who may have vision impairments.

Quality Is a Priority

When your signage is well-designed and high-quality, you’ll demonstrate to your customers that you value them enough to invest in their experience at your store. You know first-hand as an owner that shoppers will notice when signage is misspelled, misprinted, inaccurate, or just plain confusing. Working with an experienced signage partner will help give you peace of mind that you won’t have to deal with any costly or time-consuming mistakes or errors.


Retail signage is one of the most critical, pivotal aspects of marketing your product. Butler MSI understands this; since 1926, we have provided sophisticated branding in the form of retail signs to everyone from small companies to large ones. Fortune 100 industries. We pride ourselves on superlative customer service and relentless attention to detail. Our breadth of in-house design and manufacturing capabilities position us to be a low-cost producer and effectively compete for your business. Let us fulfill your retail signage needs and show you just how well it can be done.

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Successful POS Design Pushes Traditional Marketing Strategies To Another Level. Point of Sale marketing in 2018 took traditional marketing methods – unique design, eye-catching presentation, effective branding with clear messaging, a clear tieback to existing consumer advertising, targeting emotional triggers, and an awareness of the shopper's journey – and pushed them to the limits of creativity. Studies in point-of-sale effectiveness showed that in 2016, properly leveraged marketing initiatives resulted in an average of 9.2% sales lift and that 40% of shoppers recalled the merchandising displays. As marketing has become more complex, these numbers have improved, and it’s been found that the most successful campaigns didn’t prioritize one method over any other but rather ensured each factor was leveraged to the fullest to maximize the impact of the overall strategy. Marketing is More than Matching Form to Function Across every industry and market segment, setting your brand apart from the competition is a fierce and driving force that informs every business decision. The process of marketing is no exception – companies everywhere have come to understand that customers can get whatever service you offer from a myriad of sources, so a successful marketing plan can usher consumers beyond any concerns of quality and focus their behavior on the one thing you can control: the journey they take in buying your product. Don’t Think Outside the Box, Leave the Box at Home Successful creative marketing approaches break down the boundaries around how consumers expect to consume and interact with your brand. Bold, compelling designs, larger-than-life displays, interactive or dynamic displays, and point-of-sale media that not only showcase the product but draw the user into the unique experience your brand has to offer. And don’t stick to only static floor installations. Explore shelf edging, ceiling-hung displays, or signage and displays for register counters. Approach your marketing without limitations on space and location, and open the door to all of the possible ways to engage consumers. Show and Tell with Clear Branding and Messaging While creativity is necessary, clarity is just as important. The last thing you want consumers to do is look at your POS branding and either not be able to tie your product to it, or worse, not understand the message you’re trying to get across. Your brand should be front and center, and the supporting messaging or call to action should cleverly play into your brand without straying too far afield. An energy drink display modeled after a refueling jet or a gas station is not only clever and engaging, but on-brand and appropriate. A display focused on your brand’s new chocolate bars combining imagery of clowns having a party on a yacht inviting consumers to dive in? Memorable, sure, but in none of the right ways. POS Displays are Breadcrumbs on the Trail Back to Your Brand A cohesive marketing campaign requires your point of sale materials to tie back to your overall brand image and message. As with the example above, great POS displays tell a story and paint a picture consistent with your brand presence across all mediums. Think about it from the perspective of the Apple aesthetic, where you can instantly recognize the sleek minimalistic design of an Apple product. Consumers should be able to see your branding anywhere – the store, online, on a billboard – and instantly recognize consistency in your messaging and presentation. Disrupt Routine with Emotion Let’s go back to the crucial element in marketing that successful campaigns take into account: the market is oversaturated, no matter the market niche to which you cater. All of the guidance discussed to this point is meaningless if you’re marketing department cannot embrace this one guiding principle: you’re not selling a product or service. You’re selling what it feels like to engage with your product or service. You’re honing in on the emotions and the place your product should hold in a consumer’s life. Your material must embody that aesthetic, that a lifestyle where your brand plays a role is the lifestyle they would prefer to anything else. Don’t Be Passive, Take Control of the Consumer Journey Building effective eye-catching, emotion-inducing POS displays for your product isn’t enough in the modern marketplace. Buying and shopping habits have shifted and more decision-making occurs before customers step foot into a brick-and-mortar retail space, requiring a marketing approach that places you squarely into the consumer journey. Engage digital throughout your marketing efforts – from targeted online advertisements that draw consumers to your brand to engaging and digital-savvy store installations that incorporate video and digital POS displays when consumers follow your advertising into the store and complete their journey to where your product is displayed. A Firm with a Successful Track Record in POS Design You want your product to stand out and make an emotional impact on consumers. You’ve created a solid branding and marketing plan, and need to find a solutions provider with a track record of success and the ability to bring your visions to life in ways that will draw consumers to your brand and maximize the return on your marketing initiative. Or maybe you’re a small business just starting and you could use some help in designing your marketing strategy to support your product. Whatever your needs might be, contact the award-winning team at Butler Merchandising Systems, LLC. today to collaborate on your next project.
By Butler MSI Team October 21, 2024
With online shopping growing rapidly, physical stores are under increasing pressure to stand out to the average consumer. Out of all the possible ways to differentiate yourself from your e-commerce competitors, visual merchandising is crucial in attracting foot traffic and driving sales.
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